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Help Center

Questions and Answers

I'm having difficulty placing an order, who should I contact?

Please email for assistance with orders.

Do you have any discounts?

Yes! We are currently offering 2 deals.

Buy 5 colors, get 2 for FREE! Add 7 colors to cart, enter code SUMMER at checkout.

25% off of orders by a professional with any cosmetology license. Fill out form to receive code!

What is your return policy?

We will accept new and unused items for return or exchange. Please email for assistance.

Can I cancel my order?

If the order has not shipped yet, you can email to cancel. If the order has shipped, you will have to wait to receive it and then initiate a return.

What are your payment options?

We accept all major credit and debit cards, as well as apple pay.

What if I have issues with my received order? Broken/missing/wrong items?

Please take pictures of the broken items and email the images along with the order number to

How long does shipping take and do you offer international shipping?

We process orders in 1-2 business days and have orders shipped within 3-5 business days. We do offer international shipping.

Do you offer free shippping?

Yes, we offer free shipping on orders over $100.

Do you have a minimum order amount?

Yes, the minimum order amount is $20.

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